A dashboard is a visual display of the most important information needed to achieve one or more objectives that has been consolidated on a single computer screen so it can be monitored at a glance.
Dashboards often provide at-a-glance views of key performance indicators relevant to a particular objective or business process.
A dashboard’s objective is to provide users with actionable information that can be digested at a glance and is in a format that is both intuitive and insightful.
Dashboards
- Monitoring tool
- Summarize data
- Visual display of most important information on a single page
- Provide actionable info that can be view at a glance
- Customize-able
- Flexible
- Link to other app
- Design to communicate
- Focus on most important metrics
- Accurate
- Easy to use
Dashboard Allow…
- Update high level of awareness
- Identify and focus on particular issue that need attention
- If action is required, access additional info that is needed to determine an appropriate response
- Respond
Dashboard Types
- Strategic – high level, overview, decision making by exec
- Analytical – analysis focus, data over time, what/why it happened and what should be implemented to improve performance
- Operational – monitors business processes and frequently changing performance metrics, real-time monitor, drill through to find issue
Good Dashboard
- provide useful and actionable items
- is simple
- effective use of visualization to interpret data
- provide the right level of information
- provide data in the right format
- accessible
- integrate with other process
- single source of truth
- interactive, drill down
Key Features
- Provide useful and actionable data that supports the business
- Is simple
- Communicate easily and effectively
- Provide essential information without being accompanied by distracting information or graphics
- Make effective use of visualization to present data
- Provide information that enables users to quickly turn insight into action
- allow user to add new data
- data connective
- drill-down, detail info
- filtering
- sorting
- pivoting
- calculation
- charting
- user friendly interface
- accessible multiple methods
Prerequisites
- dashboard objective, how the dashboard will be used
- determine expected value
- identify users whose needs are to be met
Selection and Implementation
- cost – licensing, support, training
- cost/benefit analysis
- ROI
- which business problem needs to be solved
- who will use the dashboard
- what are the existing performance gap
- what is your objective, goal
- current data type, data source
Additional Info
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